Position Overview & Specifications

Resident Liaison Officer

Working in and around various locations of Barnsley. Working as an experienced TLO / RLO for a leading construction company, reporting to site management, your main role will be to implement and co-ordinate the on-site liaison function before, during and after major refurbishment works programmes; ensuring full customer satisfaction.

We are looking for someone who has great Customer Service skills and a basic understanding of construction in social housing. This is a fast-paced role and the ability to work under pressure is essential. The ideal candidate will have a background in Social housing tenancy or have worked within a housing department for a Local Authority.

Requirements: Full UK drivers’ licence - Basic understanding of construction projects in social housing Excellent organisational skills Ability to work to tight deadlines Excellent communication skills Local Authority or Social Housing customer experience. CSCS cards preferred.

You must be able to start ASAP and have previous RLO / TLO Resident Liaison Officer experience preferably in EWI (external wall insulation) sector of decent homes / re-cladding / facades.

Also essential is a calm, friendly personality, experience of dealing with Residents on a day-to-day basis and self-motivation.

Interviews are being held on site ASAP.

Job Type: Full-time

Salary: £20,000.00-£25,000.00 per year

Benefits: