🟒 Actively Hiring · 8d ago ⏳ Closes in 83 days πŸ‡¬πŸ‡§ UK Corridor πŸ›‘οΈ UK Work Eligibility 🏒 Company - Private

Client Representative

🏒 West Valley Pet Clinic · πŸ“ San Jose, CA · πŸ•’ Oct 14, 2026 · Ref: OP-VERIF-CEB8B3B4
Benchmark Compensation (Annual Base)
$18 - $20
$2 - $2 / mo
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Position Overview & Specifications

Our hospital is a privately owned practice which prides itself on providing excellent customer service. Our philosophy is simple: treat our clients' pets as we would our own, practice the best possible medicine, and have a great time while we work. Our team is experienced and very friendly which creates a wonderful work environment. Keeping up a positive work environment is very important to us. Team happiness is a top priority, and we strive to always be better and grow.

*HOURS OF OPERATION: Monday-Friday 8am-6pm, 1st & 3rd Saturdays 9am-2pm*

If you love pets and are a strong supporter of the human-animal bond, work well under pressure, and you have excellent interpersonal skills, please submit a cover letter telling us about yourself and how you can contribute to our team, along with your resume.

POSITION REQUIREMENTS:
-High school diploma or equivalent.
-Excellent phone etiquette.
-Typing skills required.
-Computer knowledge required; comfortable with desktop applications such as Microchip Word and Outlook.

EXPERIENCE REQUIREMENTS:
-Significant experience with basic office functions in a busy office environment.
-Previous exceptional customer service experience, focused on establishing and maintaining client rapport.

PERSONAL REQUIREMENTS:
-Flexible in attitude and work habits.
-Possess a team-oriented mindset
-Exceptional Communication Skills
-Dependable
-Quickly learn the meaning of specific medical terminology used
-Perform basic computer skills, type 30 words per minute.
-Physical Effort: Work requires lifting and carrying records and food/pet products up to 40 lbs.; requires sitting and standing for extended periods of time.
-Working conditions: May be exposed to unpleasant odors, noises and animal feces/urine. May be exposed to bites, scratches and contagious diseases.

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Benefits:

  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan

Schedule:

  • 10 hour shift
  • Day shift
  • Weekend availability

COVID-19 considerations:
Curbside Check-In & Pick Up, Surfaces are Sanitized, Masks are Optional Indoors

Experience:

  • Veterinary : 1 year (Preferred)
  • Customer Service: 1 year (Required)
  • Computer skills: 1 year (Required)
  • Medical office: 1 year (Required)

Shift availability:

  • Day Shift (Required)

Work Location: In person

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