Position Overview & Specifications
Campaign Assistant (Bristol)
ABOUT YOU …
Are you a self-driven, well-organised, quick learner, with good written and verbal communication skills. Are you have an analytic approach to problem solving, with a positive ‘can do’ attitude? Do you have a strong interest in online marketing and affiliate channel in particular? Then this role sounds perfect for you!
ABOUT THE ROLE …
This is an entry level role within the UK client services team, supporting Account Managers and Senior Account Managers with day-to-day tasks. This is a fantastic opportunity to learn more about the affiliate industry, and ideally you should have a can-do attitude and experience of relationship building which you can demonstrate.
Role responsibilities
Demonstrate strong decision making in line with company goals, social, and environmental best practice
Provide great customer service to our advertisers (clients) and publishers, helping them to set up, launch, manage and grow their affiliate channel
Support Account Managers with their portfolio of Webgains clients; act as direct liaison on day to day queries, helping with both technical and commercial enquiries
Send weekly newsletters, review accounts, provide recommendations and conduct competitor benchmarking services
Provide support to internal Webgains account management team
Conduct training calls to help clients use our technical platform and improve their program performance
Role requirements
ESSENTIAL
The ability and desire to prioritise and work in fast paced environment
Advanced capability with Microsoft office products such as PowerPoint, excel and word
Enthusiastic learner, seeking knowledge on internet economy and affiliate channel, competitor and subject matter best practice
Strong time management and organization skills
Excellent communication skills, oral and written
A good understanding of affiliate marketing and the UK affiliate landscape
DESIRABLE
Account management experience
Degree level education with experience in web-based technologies, marketing and management
Previous experience within a client facing role and in marketing
Fluent in another European language (preferred Spanish, French, German or Italian)
Experience of analysing data sets from a wide variety of sources and drawing user and market actionable insights