Position Overview & Specifications
Description
Here at Virgin Active we can’t get enough of inspiring our members to live an active life, delivering amazing fitness experiences and service throughout our clubs. To do this, we recruit the very best Front of House Assistant who thrive on ensuring our members have a great experience with every single visit.
As Front of House Assistant, you will build long lasting relationships with our members, ensuring they have a great experience with every visit to our clubs.
About You
So what qualities does a Front of House Assistant need to join Virgin Active?
- You have previous customer service experience in retail, hospitality or leisure
- You are known for your positive, friendly and can-do attitude
- You are organised and proactive, everyone knows that you have a handle on everything
- You work well under pressure, understand the importance of meeting targets and are always up for a challenge – you are a problem solver!
- You are confident in using Microsoft Office and have a natural flair for writing personable and effective correspondence to our members
- You will act as a member of one team with one goal, will always be yourself, and work hard. Most importantly, you dream big
You are always looking for ways to learn and improve, to inspire people while having fun and doing the right thing