Position Overview & Specifications

VANRATH are delighted to be assisting a leading Furniture organisation with the recruitment of a Customer Care Advisor.

This company has a fantastic reputation, and is renowned to be one of the best employers in NI. This role will suit someone with relevant experience, who wants to join a fun and exciting team.

39 Hours per week (Monday to Thursday 8.00am-5.00pm, Friday 8.00am-1.00pm)

Office based Duncrue Crescent.

Salary

£24000 - £26,400 OTE + Fantastic Benefits Package & Future Opportunities

Responsibilities

Answer customer, store and supplier queries on the phone and via email.
Take ownership of customer complaints tracking through to resolution.
Negotiate commercially with customers and suppliers.
Process web generated sales orders & arranging delivery dates with customers.

The Ideal Person

Excellent IT skills including previous experience of MS Office packages including Word, Excel and Outlook.
Customer focused approach.
Excellent communicator both written and verbal.
Excellent ability to multi-task.
Must thrive in a high volume environment.

Job Types: Full-time, Permanent

Salary: £23,105.71-£24,001.93 per year

Benefits: