Residential Operations Administrator

Do you have experience of working in a customer services setting or in the hospitality industry and have administration experience?

Are you someone who thrives in a work environment where no two days are the same, who enjoys working in a fast-paced team?

Would you like to further your career within student accommodation?

Then look no further, this is a varied, stimulating, and fast paced role where on any day you may be carrying out administrative tasks such as minute taking, diary management, and monitoring emails and the next day taking on projects of your own such as creating communication for students and looking at ways we can improve our current administrative processes which are used across the Camberwell halls. You will also have the opportunity to work alongside colleagues from within Accommodation Services on collaborative projects.

Why choose us?

The University of the Arts London is a higher education institution specialising in art, design, fashion and media, which is comprised of Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts.

It is Europe's largest provider of education in art, design, fashion, communication and the performing arts which brings together over 19,000 students from over 100 different countries, including 2,250 further education students, 14,000 undergraduates and 2,700 postgraduate and research students.

Accommodation Services currently accommodates over 3200 students in 12 Halls of Residence located throughout London on fixed term tenancies. The department is comprised of Central Accommodation, Residential Operations, Communications & Marketing, Finance, the Social Programme and Commercial Summer Business. We are a vibrant multidisciplinary and diverse team, priding ourselves on innovation, high standards, customer focus and the student experience.

Your profile

Your profile will include:

• Relevant knowledge and experience within a similar role at a similar level
• Educated to degree level or equivalent experience
• Experience of working in a customer services setting or in the hospitality industry
• Able to work as part of a team and with different professional groups
• Able to use own initiative or creativity to resolve problems

For more information and to apply, please visit Catch 22 jobs board.

Catch 22 have been appointed by UAL to manage the recruitment for this role. For all enquiries, please contact Jeanette Brown via email at jeanettebrown@c22.co.uk.

Appointment to this role will be subject to a criminal record check from the Disclosure and Barring Service before the appointment is confirmed. Having a criminal record will not necessarily bar you from employment. This will depend on the circumstances and background to your offence(s).

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

Candidates are advised to submit applications early.

Job description and person specification Residential Operations Administrator JDPS (January 23).pdf – 155KB Additional Attachment Generic Candidate Information Pack Feb 2023.pdf – 1400KB