Position Overview & Specifications
This post holder will provide an initial point of customer service at the Birmingham Study Centre reception and the student information helpdesk, to respond to and resolve customer enquiries both face to face and on-line. This role provides a wide range of information and services to both students and staff across the University’s Study Centre.
We are looking to recruit an adviser who has a strong customer service background and who puts the student at the centre of their work. The role holder will be required to liaise with departments based off campus to help resolve student enquiries.
The post holder will be based at the University of Bedfordshire Birmingham Study Centre, but may be asked to travel to the other locations when required.
We offer a range of employee benefits including a generous pension and annual leave, free fitness classes and discounted gym membership, flexible working arrangements, personal and professional development and family-friendly policies.
Interviews will be held 5 May 2023
For a full job description and person specification
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
The University is committed to equality of opportunity and values the diversity of all its workforce and student population.
To apply:
Please quote reference number and job title. Please note CVs will only be accepted in addition to a fully completed application form.
All applications must be received by midnight on the closing date. Applications will not be accepted after this deadline.