Position Overview & Specifications
Ref: TS804
Closing Date 31/05/2023Telephonist (Part-time)
Underwoods Motoring are looking for a professional person to act as Telephonist (inbound call handler) for our busy motoring business.
The successful applicant must have a warm and welcoming demeanor, excellent telephone manner, with a professional and confident attitude. You must enjoy working with people, always willing to help and be considerate of our customer’s needs.
Duties will include:
- Acting upon incoming calls for all Underwoods locations
- Redirecting calls to the appropriate departments/locations
- Taking messages and sending e-mails accurately and efficiently
- Ensuring customer requirements are met
- Other administration (computer based)
The position is located in Sudbury and office based, focused predominantly on incoming calls. IT literacy is required.
This is a job share, so we are looking for people part-time during weekdays. Working days are; two days on (either Monday/Tuesday or Thursday/Friday) with alternate Wednesday. Working hours: 8:00-17:30 or 8:30-18:00 (1 hour for lunch). Optional Saturday available if desired.
As a job share you will be required to cover your job sharing colleague on holidays and (where possible) absenteeism.
Underwoods Motoring are an independent motoring organisation that represents some of the worlds largest and most popular motoring brands.
If you fit the criteria and interested in an engaging and challenging role please click ‘Apply’ to upload your CV or send your CV in writing to: Jason Hall, Underwoods Motoring, 32 Cornard Road, Sudbury, Suffolk, CO10 2XA.
No agencies please.