Position Overview & Specifications

Manage and supervise the daily operations of the housekeeping department, ensuring that all guest rooms, public areas, and back of house areas are cleaned and maintained to a high standard.
Ensure that the housekeeping team is trained and equipped with the necessary skills and knowledge to carry out their duties effectively and efficiently.
Schedule and supervise the work of housekeeping attendants, ensuring that tasks are completed in a timely manner and to a high standard.
Carry out inspections of guest rooms and public areas to ensure that cleanliness and hygiene standards are maintained to a high standard.
Respond to guest complaints and requests for service in a timely and professional manner, ensuring that all guest needs are met.
Ensure that all housekeeping equipment and supplies are stored, used, and maintained correctly and in accordance with hotel policies and procedures.
Work closely with the Executive Housekeeper and other department heads to ensure that all housekeeping activities are coordinated with other hotel operations.
Maintain accurate records and reports on housekeeping activities, including room occupancy, maintenance requests, and lost and found items.
Assist with the recruitment, training, and development of housekeeping staff as required.
Participate in regular meetings with other department heads to ensure effective communication and coordination of hotel operations.

Job Type: Full-time

Benefits: