Position Overview & Specifications
The Old Cock Inn is a delightful pub & restaurant in the heart of Harpenden, offering guests the added benefit of six boutique bedrooms. We have a stylish and cosy restaurant, a relaxed and informal bar area with a roaring log fire for the colder months, and our lovely terrace garden at the back. We’re what you might call a ‘proper pub’ serving a selection of real ales and craft beers, alongside an extensive wine, gin and spirit list.
Full time position.
What we will offer you in return:
Competitive hourly rate + tips- 28 days holiday
- Company Pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- Benefits portal
- Refer a friend Bonus
- Employee assistance programme
- Career development programme
- Free food when on shift
- 30% dining discount of all managed houses
- Great working environment and great prospects!
Your role:
We are looking for talented, motivated and passionate Waiter & Waitresses to join our team in delivering an exceptional customer experience and a mouth-watering food offering.
Duties include:
Taking responsibility for the customer journey, ensuring their experience is second to none- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive team member
You will need to demonstrate:
- Previous experience working front of house in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and grow with us
INDFOH