Position Overview & Specifications
The Carpenter Arms is a local neighbourhood hangout with a glorious beer garden serving up freshly made artisan pizzas, bubbling pots of comfort food and seriously tasty beers. Standing proud on Victoria Road in the heart of Cambridge; I’d guess you’d call us one big happy family who are always here for both our local and out of town guests.
We will provide you with a great package:
Competitive hourly rate + tips- 28 days holiday
- Company Pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- Free food when on shift
- 30% dining discount of all managed houses
- Employee Assistance programme
- Benefits portal
- Refer a friend bonus
- Career development programme
- Great working environment and great prospects!
Your role:
We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.
Front of House duties include:
Taking responsibility for the customer journey, ensuring their experience is second to none- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive team member
You will need to demonstrate:
- Previous experience working front of house in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and grow with us
If the above sounds like you we’d love to hear from you.
INDFOH