Position Overview & Specifications
One of the family...
The clue is in the name. We’re a family business through and through – family owned, family run, with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small and all offer good food drink, great beds and a ton of outdoor and indoor things to do and a fun place to work.
The Ballachulish Hotel
The Ballachulish Hotel is in a spectacular spot. A place where our guests come to explore but also kick back and soak up our service, food, drink and spectacular views. Our team also know a thing or two about the area as they’ve scaled mountains, explored lochs and found some much-loved spots to explore.
About the role
Working as part of our Front Office team offers you a fast paced and challenging experience. This role is about working in a high energy team to deliver excellent service standards to every guest. This is a great chance to work with a large independent company, where you make the difference and you’ll learn and develop with some truly motivated and enthusiastic people.
What we need from you:
Exceptional customer service is at the heart of our business, so your friendly, welcoming personality is a given. Your enthusiasm and passion for hospitality, along with your genuine smile and desire to get it right for the customer, will impress us. You`ll also need to show us your team focussed. It’s great if you’ve got experience of working with systems, but your attitudes what will really count.
What you’ll get from us
- The chance to work in a friendly, forward thinking company with investment as a priority.
- Great benefits – including pension, and discounts on leisure membership, food and hotel stays
- Live in accommodation may be available
Please note, this opportunity does not qualify for sponsorship. To be considered for this role you should already have a right to work in the UK.
Our roots have been firmly planted in Ballachulish since 1877.
Crackling fires, heart-warming brew and food for the soul (not forgetting the stomach) is what we do best. Simple.
You can find us on the shores of Loch Linnhe, a stone’s throw from some of the world’s best hikes, distilleries and castles. Step outside. Breathe in. Out. Go. Our corner of the world may be small, but there is nowhere else we would rather be.
A little frayed around the edges, but never boring, we have been welcoming travellers through our doors for generations. Explorers. Soul searchers. Time seekers. All stepping from their world into ours. Oh, and Diego the cat.