Position Overview & Specifications

JOIN OUR TEAM!!

We are looking for EXPERIENCED members of staff to hit the ground running in our busy fast paced environment.

We are a local family run free house pub/restaurant in Shoeburyness.

We are looking for someone with previous bar experience and excellent customer service skills along with a bubbly ‘can do’ attitude to join our team.

We pride ourselves on our 'friendly' ethos, providing a relaxed and fun work environment while never compromising on the high standards we are known for.

**You must have previous experience & be over the age of 18 years old**

Part Time Position Available – Must be Available at Weekends

Greet and escort customers to their tables
Present menu and provide detailed information when asked (e.g. about portions,
ingredients or potential food allergies)
Prepare tables by setting up linens, silverware and glasses
Inform customers about the day’s specials
Offer menu recommendations upon request
Up-ˇsell additional products when appropriate
Take accurate food and drinks orders, using a POS ordering software or/and order
pads
Check customers’ IDs to ensure they meet minimum age requirements for consumption
of alcoholic beverages
Communicate order details to the Kitchen Staff
Serve food and drink orders
Check dishes and kitchenware for cleanliness and presentation and report any
problems
Arrange table settings and maintain a tidy dining area
Deliver bills and collect payments
Carry dirty plates, glasses and silverware to kitchen for cleaning
Meet with restaurant staff to review daily specials, changes on the menu and service
specifications for reservations (e.g. parties)
Follow all relevant health department regulations
Provide excellent customer service to guests
Deal with customer queries in order to achieve a satisfactory outcome
Ensuring the bar has sufficient stock