Position Overview & Specifications
Tempus personnel is looking for a Customer Service Representative to join our clients team in Northampton, United Kingdom. The successful candidate will be responsible for providing excellent customer service to our customers, both in person and over the phone.
ResponsibilitiesRespond to customer inquiries in a timely and professional manner
Resolve customer complaints and inquiries
Maintain accurate customer records
Provide product and service information
Process orders and payments
Follow up with customers to ensure satisfaction
Ensure customer service standards are met
Proven customer service experience
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Ability to multi-task and prioritise tasks
Proficient in Microsoft Office and other software applications
£12 per hour