Position Overview & Specifications
RESTAURANT ASSISTANT
- Completing relevant paperwork.
- Stock service and kitchen areas with supplies.
- Clear communication with other team members and other departments
to ensure the restaurant if managed effectively.
- Check with customers and take action to correct any problem.
- To prepare and carry out food and beverage service to guests in a courteous and efficient manner. This includes offering table service to guests, regularly checking the floor. This will also include preparing food for delivery and takeout orders.
- To display professional salesmanship and positive sales techniques at all times.
- To assist in the preparation of service as required, in accordance with the required company standards.
- To keep back of house, restaurant, internal, external areas, stock room and staff room tidy at all times and to regularly clean all associated equipment.
- To attend training sessions and/or courses and to assist with the ‘on- the-job’ training of new staff, as required.
- To handle minor complaints in a professional and courteous manner and to provide appropriate solutions. To immediately inform your Manager of all cases.
- To ensure that all food & beverage items served at a quality and processed through the iPos till system correctly in order for guests to be charged correctly.
- To read all relevant company literature, notices and other correspondence.
- To ensure the proper care and security of restaurant equipment, stock, furniture and fixtures, reporting malfunction or theft to your Manager, immediately, and also in the case of all maintenance issues.
- To assist in keeping operating costs to a minimum by efficient and responsible use of resources such as electricity, water, uniform, stationery, cleaning materials, china, glassware, cutlery and other equipment.
- To comply with all Company policies and procedures including health & safety.
- To comply with statutory requirements regarding the work place such as employment law, health and safety, hygiene, fire prevention, etc.
- To be responsible, whilst liaising with your manager, for your own development.
- To carry out any other reasonable duty to assist in the smooth running of the Restaurant.
Job Types: Full-time, Part-time, Permanent, Zero hours contract
Benefits:
- Employee discount
- Flexitime
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Flexitime
- Holidays
- Night shift
- Weekend availability
Ability to commute/relocate:
- Walsall: reliably commute or plan to relocate before starting work (required)
Experience:
- Hospitality (preferred)
- Barista (preferred)
Work Location: In person
Application deadline: 15/06/2023
Reference ID: Restaurant assistant
Expected start date: 12/07/2023