Position Overview & Specifications

We require somebody to work in our small fulfilment office in Speke. You'll be printing shipping labels and picking and packing on average 200 orders per day. You will need to resolve order issues with customers getting the days orders ready for collection for our carriers. Occasionally if orders miss the collection deadline we would need them dropping at the collection office around the corner so ideally we need somebody who can drive.

You will be responsible for:

Planning daily workload and ensuring customer order satisfaction
Fulfilling orders and resolving problems throughout the fulfilment process
Implementing stock rotation and managing storage locations within the office
Liaising with the sales team and reacting to the sales orders
Administration and receipting of goods and deliveries
Performing stock counts and ensuring accuracy of stock records through proper

control of stock movements

Skills Required:

Good IT skills, in particular spreadsheets and databases and a knowledge of warehouse systems (Shopify + ShipStation with DPD, Royal Mail & UPS Carriers)
Analytic and numerical skills
Strong decision-making skills
Excellent attention to detail
Ability to plan, identify problems and develop solutions
Ability to maintain team cohesion

Hours of work: