Position Overview & Specifications

Fragrance Adviser

Why Superdrug

Passionate about perfume and fragrance? Love delivering exceptional customer service? As a Superdrug Fragrance Adviser, you’ll deliver great advice on perfume and fragrance. In a fast-moving environment, you’ll know how to have fun too, while keeping the fragrance counter performance on track.

We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling!

Here's the exciting bit…a great day includes

Our Fragrance Advisers use their extensive knowledge and training to advise customers on the perfumes and other products for them. We want to ensure that our customers leave with “That Superdrug Feeling” – this means they receive exceptional customer service.

Your role at Superdrug as a Fragrance Adviser is all about serving customers mostly at the fragrance counter where you will deliver excellent service and encourage add on sales. You will also ensure that the fragrance counter and wider store is well merchandised and a high level of presentation is maintained at all times. In addition, you will be involved in supporting the management team to achieve store targets.

To support your development, you’ll also have the opportunity to be trained in ear and nose piercing to support our fast-growing piercing business in store.

It is a great experience that will prepare you for even bigger challenges. Superdrug Fragrance Advisers are extremely important to us; we recognise that you could be our Team Leaders of tomorrow. We will actively develop your skills and offer real career progression supported by our excellent in-house training.

You’ll use your experience and qualifications to raise awareness and sell our products through approaching customers in-store and creating interest. We’re looking for Fragrance Advisers with passion and enthusiasm to build great relationships with customers to maximise sales and deliver exceptional service.

What you’ll need to succeed

To come on board as a Superdrug Fragrance Adviser, you will:

Experience or interest in fragrance

Confident and clear communication skills

Passionate about retail and customer service

Desire to learn and improve your knowledge/skills in fragrance

Willingness to carry out piercing services for our customers (training provided)

Flexible in working hours and adaptable to change

Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers.

Here’s how you're rewarded