Position Overview & Specifications
MAIN PURPOSE OF JOB:
To provide a good customer service, selling products, meeting customer needs and increasing turnover for the company. To sell SRC goods & services. Build relationships with external existing customers & approach potential new customers with the aim of winning new business.
RELATIONSHIPS:
a) Responsible to: Sales Manager
b) Responsible for: None
c) Liaison with: Directors, Managers, Clients, Employees, Suppliers
DUTIES AND RESPONSIBILITIES:
- Responding to incoming email and phone enquiries.
- Listening to customer requirements, creating and nurturing opportunities to make a sale.
- Developing our non-trade revenue.
- Working together with logistics staff to delivery customer satisfaction.
- Maintaining and developing relationships with existing customers in person and via telephone calls and emails
- Market intelligence gathering
- Communicating at all levels within client businesses.
- Liaising with operational staff regarding deliveries and stock
- To act in accordance with the company’s Health, Safety and Environmental policies, procedures and practices highlighting any issues appropriately
- To perform directed as directed by Manager
THE IDEAL CANDIDATE
- Personable and organised with strong communication skills
- Experience in the construction industry or sales sector
- Detail oriented
- Computer and systems literate
- Flexibility to undertake a wide variety of administration tasks
- Detail oriented
- Capable of working effectively under your own initiative when required
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.