Position Overview & Specifications

Company Description

About us

Frasers Group started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse. We are now a collection of the world’s most iconic brands, including Flannels, Sports Direct, House of Fraser, GAME and Jack Wills.

Finding the fearless

To continue our growth, we’re looking for Sales Assistants who will help us continue to re-imagine retail. We’re looking for candidates who see the possible in impossible; those who are open-minded and humble, not afraid to take a risk if it’s the best option for our business.

Job Description

Key Contribution Areas

To greet customer with a sincere and warm welcome and ensure they are aware you are there to help
Ask open questions to find out customers needs
To recommend, select and locate the correct merchandise for the customers needs
To provide information about in store offers, promotions and store cards
To receive and process cash and card transactions
Be aware of latest trends and remain fully updated on product knowledge
Maintain a customer friendly and customer focused environment at all times.
Guarantee a high level of customer service at all times.
Educate and guide customers about Fraser Group, the brands and the product we sell.
Offer alternatives and add on sales as and when necessary
Ensure store standards are complete and the store is prepared for the next trading day
Comply with all Fraser Group policies and procedures at all times.

Skills and Knowledge

Excellent communication skills
Able to work effectively within a team environment
Customer focused
Personal Qualities
High level of personal energy to drive projects to completion
Confident and assertive
Positive and enthusiastic with a can do attitude
Passion for fashion retail
Professional manner
Fashion conscious and trend aware
Flexible and reliable

Qualifications

Skills and Knowledge

Excellent communication skills
Able to work effectively within a team environment
Customer focused
Personal Qualities
High level of personal energy to drive projects to completion
Confident and assertive
Positive and enthusiastic with a can do attitude
Passion for fashion retail
Professional manner
Fashion conscious and trend aware
Flexible and reliable

Additional Information

Our culture:
At Frasers, it's about output – not job title. We offer a world of opportunity for those that want it. Our people ground everything we do in our heritage as we look to lead in the future.
To succeed, you need to live and breathe our principles.