Position Overview & Specifications
An approachable and enthusiastic Spa Receptionist wanted to provide the warmest of welcomes.
We're looking for a Spa Receptionist to be the public face of our spa; working in a busy and vibrant environment, ensuring all of our guests receive the warmest of welcomes.
Your day to day;
- Greeting everyone of our guests with a welcoming smile
- Providing the highest level of hospitality
- Upselling of treatments, products and other facilities
- Informing the guests of the spa’s facilities, offering advice and assistance when necessary
- Ensuring spa procedures are followed
Who are we looking for?
As Spa Receptionist, you could be the first person to greet our spa guests so will be the key to providing that fantastic first impression. You will need a warm demeanor and be approachable at all times.
You will need to be calm under pressure, reacting effortlessly to un-expected circumstances and taking them in your stride.
If you are passionate about providing a great guest experience, are a strong communicator who can provide service with a smile then this could be the role for you.
In return, we are offering a rewarding role with scope for career progression along with;
- A competitive salary, negotiable dependent on experience
- Wagestream - the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan
- Generous employee discounts
- Life assurance
- Bespoke training programmes accessible to all
- An engaging supportive work environment
Solent Hotel Spa is a four-star property, ideally placed within easy reach of Portsmouth and Southampton and with easy access to the motorway. It welcomes hundreds of leisure and business guests every week and staff pride themselves on providing a quality experience. We have created a mini resort, with our hotel with 117 guest rooms, 13 meeting rooms, restaurant, bar and spa, on-site pub, lodge accommodation and woodland area, so it's a busy place to work.
Solent Hotel Spa is part of Daniel Thwaites, a Lancashire company that has been synonymous with hospitality for over 200 years. Its hotels, inns and spas are collectively known as The House of Daniel Thwaites but the company also owns a brewery, stables and 250 pubs throughout the country.