Position Overview & Specifications
Are you a front of house, people centric and welcoming character looking for a new challenge within the automotive industry? Would you like the opportunity to work for the South West’s largest automotive dealership group?
Vertu Jaguar Land Rover in Taunton currently have a vacancy for a Weekend Showroom Host/Receptionist to join the team.
What can we offer you?
In return for your reliability and commitment, you will be offered a range of benefits including:
- Workplace pension (salary exchange option)
- Apprenticeship Standards Programme
- 25 days annual leave plus bank holidays (pro rata for part time)
- Cycle to work scheme
- Refer a friend rewards
- Discounted sales, MOT, products, parts & servicing
Weekend Showroom Host/Receptionist Responsibilities:
Receiving incoming telephone enquiries and welcoming our customers and visitors to the business. This role is all about creating a positive and premium first impression. We are looking for someone who will take a keen interest in our customers ensuring that their hospitality needs are met during their visit to us. A polite and courteous approach is essential as are excellent communication and interpersonal skills. Regular general housekeeping duties in the customer hospitality areas, maintaining various records, supporting administration functions and ensuring that front of house health & safety rules are adhered to.
Essential Skills
Could this be the role for me?
As the first point of contact for our customers we are looking for a friendly and outgoing individual who understands what it takes to deliver outstanding levels of customer care whilst creating a positive first impression of our business. We are looking for a Weekend Showroom Host/Receptionist who has a naturally personable and vibrant character and is able to build rapports quickly with our customers during face to face interactions, telephone conversations and via electronic communications. You should be highly presentable, reliable, punctual and keen to offer a 5 star service. Previous front of house experience along with a superb telephone manner will be pre-requisite. This position may qualify for entry to our 12-14 month, level 2 or 3, Apprenticeship Programme.
About Company
Who are we?
Helston Garages Group, part of Vertu Motors plc, have franchise dealerships providing customers throughout the South West in Cornwall, Devon, Somerset and Dorset with high-quality new and used cars and vans and representing a range of franchises including BMW & MINI, Volvo, Peugeot along with Jaguar Land Rover & Ferrari.
This is a fantastic opportunity to work for a family run business and if you feel you have the motivation, aptitude and attitude to be our Weekend Showroom Host/Receptionist, then please click ‘apply’.
Essential Requirements
Could this be the role for me?
As the first point of contact for our customers we are looking for a friendly and outgoing individual who understands what it takes to deliver outstanding levels of customer care whilst creating a positive first impression of our business. We are looking for a Weekend Showroom Host/Receptionist who has a naturally personable and vibrant character and is able to build rapports quickly with our customers during face to face interactions, telephone conversations and via electronic communications. You should be highly presentable, reliable, punctual and keen to offer a 5 star service. Previous front of house experience along with a superb telephone manner will be pre-requisite. This position may qualify for entry to our 12-14 month, level 2 or 3, Apprenticeship Programme.