Position Overview & Specifications

JOB DESCRIPTION - BEAUTY THERAPIST

Store: John Lewis & Partners, Newcastle

MISSION

For our Beauty Counters, we are looking for a NVQ (or equivalent) level 2 or higher, Beauty Therapist. You need to be passionate about exceptional service & luxury skincare. You must be approachable, friendly and be able to work independently and part of a team to develop and drive the beauty room services and on counter protocols.

SISLEY PARIS

Sisley is world renowned and respected for its high-quality products, the effectiveness of their natural key ingredients and their sensorial qualities. The company’s products are regularly awarded prestigious international prizes.

THE SUCCESSFUL CANDIDATE

Desire to learn product knowledge, application techniques and beauty room treatments & protocols.
Achieving KPI’s set by achieving targets and goals set, delivering mix of business identified by the company and following marketing calendar.
Add new customers onto the registry system and update existing ones on every visit.
Comfortable traffic stopping and initiating activity on counter activity.
Ability to use POS software and other digital systems required to successfully run the counter.
Maintain all counter standards and beauty room appearance and cleanliness and follow merchandising guidelines.
Develop positive relationships on counter and in store.
As a Sisley brand ambassador ensure grooming standards and attitude reflect the brands luxury image.
Drive bookings to achieve occupancy targets.
Other tasks may include eventing, make up artistry, demonstrations and hair and scalp analysis.

QUALIFICATIONS

Level 2 NVQ (equivalent) or higher.
Previous beauty retail industry experience is essential.
All applicants must be able to demonstrate the ability to provide excellent personalised customer service..

Job Type: Full-time

Schedule: