Position Overview & Specifications

Great opportunity to join our repairs administration team!

Watchmaker Administrator

Signet Jewelers (H.Samuel and Ernest Jones).

We are currently recruiting for a unique opportunity! We’re looking for an Administrator to join our repairs administration team here in Birmingham.

As Administrator you’ll be providing excellent services to our H.Samuel and Ernest Jones stores and to our customers via the handling of queries and repairs estimates and the progression of repairs through the business. You will be supporting performance by dealing with all administrative duties regarding the handling and progression of repairs.

Responsibilities:

Responsible for the update and arrange shipment of repairs,
Ensure the relevant RMS notes, pricing and lead times are up to date,
Expedite repairs following the appropriate processes in place from receipt to shipment,
Build productive working relationships with team, stores, customers and other internal departments,
Ensure workflow is maintained,
Contact customers with watch repairs estimates.

Apply now!

Be part of something special!

Signet is the name behind H.Samuel and Ernest Jones – so altogether, we have around 450 UK stores selling some of the most fashionable and exclusive watch and jewellery brands on the high street. But that’s not all. We also have stores in the US, Canada, Republic of Ireland and the Channel Islands. In fact, we’re the world’s largest retailer of diamond jewelry and the largest specialty retail jeweler in the US, UK and Canada.

Signet Jewelers (H.Samuel & Ernest Jones) is an equal opportunity employer. We welcome applications from all sections of the community and value diversity. All employment is decided on the basis of qualifications, merit and business need.

We offer a fantastic job and more… We are passionate about our profession, and together we can help you realise your full potential. Come and be part of Signet Jewelers and enjoy the following fantastic benefits: