Position Overview & Specifications

Shakespeare’s Globe is currently seeking a Retail Supervisor to join our Retail team.

The Retail Supervisor will assist the Retail Manager in effectively overseeing our onsite shop(s), ensuring that retail activities are consistent with the cause and ethos of SShakespeare’s Globe and that the Retail team provides great customer service. They will assist with building a motivated and high performing team, and will act as a key holder, both opening and closing training. Please note, this role is required to work weekends and evenings to ensure that a key holder is always on duty.

The Retail function is responsible for the Retail areas of SShakespeare’s Globe, including the on-site shops, the e-commerce web site, licensing and wholesale. Retail sits within the Visitor Operations & Audiences hub and that team aims to provide high levels of service to visitors and staff and to maximise visitor revenue in support of the Globe’s mission and objectives.

For more information on the role, please download the job description. To apply, please complete our online Application Form and send a copy of your CV to us at recruitment@sShakespearesglobe.com

We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.