Position Overview & Specifications
We are excited to be able to offer an opportunity for a receptionist to join our team. We would consider applicants able to work part or full time.
We are looking for a friendly and enthusiastic individual to join the team at our Veterinary Hospital in Warndon Villages Worcester, with occasional shifts at our other practice's. The ideal candidate must have a positive work attitude and good organisational skills, as well as the ability to empathise with our clients and assist them with their needs.
Our practice thrives in an environment of collaboration and teamwork and we are supported by a fantastic group of people with a diverse range of interests and qualifications.
We have a huge range of development opportunities which are available to all team members.
We would love to meet you to discuss the current opportunity available
Job role
· Up to 38 hours per week.
· Weekends are on a 1 in 5 rota (Saturday daytime only) paid as overtime.
The successful applicant will be expected to
· Provide a high level of customer service
· Answer the telephones promptly to deal with queries or redirect appropriately
· Register clients, make appointments, process clients on arrival and updating records and clinical data whilst maintaining confidentiality
· Maintain reception & waiting room areas as well as the consultation rooms.
· Stock management, including placing and unpacking orders, stock rotation and correct storage and recording.
· Be able to keep calm under pressure
· Confident to interact with domestic pets and help with basic animal handling
Benefits
· Modern well-maintained, well equipped practices
· No out of hours or Bank holidays
· Generous CPD budget.
· Mentoring system available to all team members
· Healthshield package
· Life insurance
· Pension
· 6 weeks annual leave including bank holidays (loyalty bonus and buy and sell holiday scheme also available)
Job Types: Full-time, Part-time
Part-time hours: 30 - 38 per week
Salary: From £10.42 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay
- Wellness programme
Work Location: In person