🟢 Actively Hiring · 9d ago ⏳ Closes in 82 days 🇬🇧 UK Corridor 🛡️ UK Work Eligibility 🏢 Government

Contact Centre Agent

🏢 Sandwell and West Birmingham Hospitals NHS Trust · 📍 West Bromwich, England · 🕒 Oct 14, 2026 · Ref: OP-VERIF-0AADED43

Benchmark Compensation (Annual Base)

£20,270 - £21,318

£1,689 - £1,777 / mo

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Position Overview & Specifications

We have a full time post at our Community Contact Centre at Sandwell General Hospital

To work as part of Primary Care Community and Therapies Clinical Group admin pool within the Community Contact Centre. This post is to support the Phlebotomy services, providing a comprehensive efficient and effective telephone based referral service and appointment booking service.

You will be expected to participate in the 2 shift pattern to provide administrative cover Mon - Fri 08:00 - 17:00 on a rota basis which means 8-4 and 9-5 shift cover each week.