Position Overview & Specifications
Position Summary
Role and Responsibilities
Strategy
- Establishing and implementing a transformation roadmap for Samsung Wallet UK and Ireland
- Ongoing roadmap management and presentation to leadership team with regular reporting against strategic goals
- Developing and launching payment solutions that will offer 100% issuer coverage
- Designing, building and launching a Samsung Cashback Rewards platform / programme
- UK market validation, launch planning and execution of global HQ initiatives
- Creating and launching UK originated new product propositions associated to Samsung Pay that contribute to the agreed Key Performance Indicators
- Influencing and gaining support from HQ and key partners for new propositions
- Maintaining and improving the app User Experience, working with UI/UX teams
- Managing key strategic partner relationships encompassing Fintech's, Reward Merchants and major participating traditional issuers to maintain and grow business
- Engaging non-participating issuers at a leadership level to influence participation
- Expand Samsung Cashback Rewards platform / programme post launch
- Managing and leading more complex deal negotiations from initial term sheet through to contract
- Influencing key partners ensuring optimal custom service delivery and operations for Samsung Pay and Samsung Pay Card
- Proactive P&L management to optimise revenue and identify investment opportunities
- With the reporting team, track Key Performance Indicators targets, ensuring you are on track at all times, putting in place mitigations if forecast does not meet target.
- Putting in place detailed forecast for all key metrics including, MAU, Registered Users, revenue and churn.
- Extensive experience in Payments (5 years+) and enjoys developing and delivering long term vision and strategy, effectively contributing to the vision in an environment that is fast paced, fluid and evolving.
- Will be able to work closely with channels, customers, technical specialists, executive management and the industry to position Samsung’s Pay as market leading
- Excellent relationship management skills An ability to establish and maintain long term relationships with customers, internal partners, and industry influencers in both technical and commercial fields
- Detail orientated with a dynamic approach to workload and projects, plans ahead thoroughly and lays out clear achievements
- Effectively prioritises across multiple organisations and projects
- In depth understanding of the Payments ecosystem and the interplay between different partners and channels within the space to deliver a simple solution to consumers.
- Likes ambiguity and the challenge of simplifying problems to meet consumer needs
- Consultative, engaging, and good with people ability to work within a complicated matrix structure of inter related teams and lead to ensure that customer needs are met
- A genuine passion for Business and the ability to inspire others to have the same
- Future focused, always looking to identify and leverage consumer
- grounded opportunities for future profitable growth
- 5 years’ experience in global payments companies focusing on business development, strategic partnerships, loyalty, and payment products.
- Knowledge of digital payments, e-commerce, mobile wallets, and Card products (Debit, Credit, and Co-brand) are essential
- Knowledge of UK, European and international payment landscape and regulations
- Experience in P&L management
- Proven experience of successful business strategy development and execution
- Strong track record in identifying, negotiating, and launching strategic partnerships with multinationals companies and start-ups to improve revenue performance
- Strong communication skills with a high level of confidence, adept at cross functional influencing and external negotiations
- Ability to inspire and persuasively communicate ideas, overcome obstacles, lead people and compel partners
- Experience managing large complex projects
- Strong troubleshooting capabilities and intensely goal-oriented
- Detail oriented and flexibility to adapt to changing priorities or deliverables
- Market analytical abilities
- Leadership / interpersonal skills
- Creative problem solving skills
- 4 Stages of the interview process
- Initial 30mins get to know each other screening call
- First Interview CV review and role overview with Kyle Brown Head of CS&T
- Second Interview Presentation task and Samsung competency interview: Kyle Brown Head of CS&T & either Melanie Rolfe or Stuart Mayo
- Third Interview: 30mins with one of the team to discuss org and culture
- Fourth Interview 30mins with Director of CS&T Teg Dosanjh