Position Overview & Specifications

Work from home
Return Tax Online Ltd is a new company specialising in tax returns for individuals. We are seeking a motivated tax adviser who has significant experience dealing with PAYE and Self-Assessment tax returns. The job would be full-time, from 9am till 6pm on Monday to Friday with varying customer flow, including cold calling. This is a home-based role. Compensation is negotiable and is based on the amount of successful tax returns as well as the performance of the adviser.

This excellent opportunity is suitable for experienced individuals who are forward thinking and strive for the best customer service. Successful candidates would be considered for further career growth within the company.

You will be expected to:

- Primarily dealing with customers by telephone, email and social media chat

- Cold calling potential customers by phone throughout the day.

- Following up customers and keeping constant contact with them

- Dealing with HMRC by telephone and correspondence

- Filling Self-assessment Tax Returns

- Dealing with PAYE and personal tax compliance matters

Your Ideal Background:

- At least 1 year of experience dealing with CIS and Self-Assessment tax returns.

- Excellent communication skills in customer service environment

- Effective problem-solving skills through handling customer complaints

Benefits: