Position Overview & Specifications

Are you socially minded, good with people and ready to make an impact on others? Our Telephone Fundraising team are changing the world daily, helping to deliver annual income targets and develop relationships on behalf of some of the biggest and best charities in the UK.

We are looking for Telephone Fundraisers to join our team, ideally filling in 21 - 35 hours a week. In return, you will receive a competitive salary of £10.90 to £12.50 (£21,255 per annum, rising to £24,375 based on performance for remote workers).

Our Telephone Fundraisers work from home as part of the Fundraising team to help deliver annual income targets and to develop relationships with individuals across the UK with the aim of raising funds and increasing the profile of our charity partners. The Fundraiser should have expertise in speaking directly with supporters or customers, and have strong interpersonal and communication skills.

What we’re looking for from you:

Understanding of key issues faced by your charities and how the support gained can make a lasting difference
The ability to deliver exceptional supporter care
Ability to communicate personably and effectively, with empathy to a diverse range of individuals
Excellent relationship management skills with proven ability to motivate others
Strong interpersonal skills – able to communicate with supporters and colleagues with confidence and fluency, both face to face, on the telephone and online
Excellent organisation/administrative, prioritising skills and ability to work to multiple deadlines
Competency in Microsoft Office, particularly Excel and Word
Strong teamwork and good interpersonal, negotiating and influencing skills
Contact centre experience, experience of working in a target-driven environment, or fundraising experience a significant benefit

Our Offer

An immediate start full or part-time, starting at £10.90 per hour from your home. You’ll get 28 days of holiday (pro-rata for part-time staff), and will be part of the company pension scheme. Four-weekly pay, with the ability to access 50% of your wages the morning following each shift with our Wagestream platform.

Job Types: Full-time, Part-time
Part-time hours: 21 per week

Salary: £10.90-£12.50 per hour

Benefits: