Position Overview & Specifications
Hours: 37.5 hours over 5 days per week
Salary: £10.90 per hour
Established in 1987, Ramsdens are an ever-expanding successful business who pride themselves on still having the caring/family feel approach.
This vacancy is based in our Head Office located in Coulby Newham, Middlesbrough and you will be working alongside the Jewellery department to ensure a smooth and efficient service across the business.
Key Duties and Tasks:
· Clean, polish jewellery using the appropriate equipment following Health & Safety guidance instructions
· Deal with internal queries regarding quality of the cleaning, and address any re-clean or any other issues
· Prioritise cleaning workload in line with line manager instructions ensuring KPI’s are met and there are no bottlenecks
· Complete any other tasks requested by the Jewellery Processing Manager
Essential attributes:
Team Work
· Be able to demonstrate how you have made a contribution to a successful team
· Have previous experience of working in a small team
· Show willingness to help and support team goals
Time Management
· Be able to demonstrate how you have managed your own priorities in a work situation
· Be able to demonstrate how you manage your day-to-day priorities either at work or home
· Be able to demonstrate how you have worked with a targeted workload in a previous role
Customer Focus
· Able to display knowledge of jewellery products
· Show an understanding of the practical meaning of ‘the customer always comes first’ and work with internal team to deliver great standards.
Communication
· Have good listening skills
· Be able to solve basic customer and colleague communication issues
· Can take instruction and communicate confidently with colleagues and customers
· Have basic knowledge of both the operation of a PC and keyboard skills
Person Specification:
- Reliable and trustworthy
- Team Player
- Positive attitude
- Excellent communicator and listener
- Analytical
- Friendly and approachable
- Hard working
Job Types: Full-time, Permanent
Salary: From £10.90 per hour
Benefits:
- Additional leave
- Company pension
- Employee discount
- Referral programme
- Sick pay
- Store discount
- Wellness programme
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Bonus scheme
Work Location: In person