Position Overview & Specifications
RAAM Construction Ltd has an excellent opportunity for a Project Coordinator in the London area.
We are an experienced and well-established London based building services company with a rapidly growing portfolio of clients and contracts specialising in Fire Safety in the commercial and social housing sector. The company offers a supportive and collaborative working environment, where you can develop your skills and knowledge.
As a Project Coordinator, you will be assisting and coordinating the logistics and workflow of various projects, to ensure completion within pre-determined time frames and to agreed standards and quality.
Main duties and responsibilities:
● Looking after scheduling for contracts
● Booking appointments and scheduling engineers
● Inputting job information into work flow system
● Ensuring accuracy of billing invoices
● Dealing with customer/tenant queries
● Handling incoming and outgoing phone calls in a professional manner
● Assisting with the preparation of timely and accurate reports
● Creation of Excel based reports
● Helping with general administrative tasks
● Supporting the creation of quotes and jobs
● Escalating issues to the Managers promptly
● Regular meetings with Project Managers to discuss progress and deadlines
● Building relationships with clients and meeting their expectations
● Meet and greet visitors to the office
Person Specification:
- Experience with customer service skills
- Confident in learning new programs
- Excellent administration and organisation skills
- Good numeracy, and verbal and written communication skills
- Confidently communicate escalation issues
- Good practical skills and approach to problem solving
- Self-starter able to work independently and under pressure
- Able to work with deadlines in mind
- Able to prioritise your own work
- Solid work ethics and transparency
- Innovative thinking to improve your work
- Emotional Intelligence: able to give / take feedback and to act on it promptly
Job requirements:
- Strong administration and organisational skills
- Knowledge of construction industry (advantage)
- 5 GCSEs including Maths and English (Grade C or above)
- Proficient with Microsoft Office Packages, especially Excel and Word
- Locally based or able to commute
Job Types: Full-time, Permanent
Salary: £28,000.00-£32,000.00 per year
Benefits:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Enfield, EN3 4SB: reliably commute or plan to relocate before starting work (required)
Experience:
- Project Coordination: 2 years (preferred)
Work Location: In person