Position Overview & Specifications

About us

Financial services industry

We are looking for a Desktop Support Technician to join our team. The successful candidate will be responsible for providing technical assistance and resolving any hardware or software issues. This includes troubleshooting, installation, maintenance, and repair of computer systems, as well as providing customer service and technical support. The ideal candidate will have experience in a similar role and a passion for helping people with their technology needs.

Key requirements:

In depth knowledge of desktop Operating Systems, Windows 10

 At least 3 years’ experience in diagnosing hardware/software problems

 Experience supporting zero client hardware desirable

 Experience of Windows AD administration

 Knowledge of Network Protocols and their troubleshooting

 Experience of VMware required

 Experience of Citrix desirable

 Experience of SCCM or similar for endpoint Client Management desirable

 Experience of Lotus Domino basic administration

 Experience of current MS Office products including Outlook

 Knowledge of Bloomberg Professional