Position Overview & Specifications
Operate
Be it support with regulation, risk or compliance, Operate delivers. Human-led and tech-powered, it is the backbone of PwC’s unique approach to operational delivery - Execution Managed Services. Harnessing the power of tech and data, we work with some of the most recognisable organisations worldwide, wherever they need us to be. We deliver sustained outcomes through our managed solutions, as well as transforming and running complex operational processes that often create challenges or hinder client progress. Underpinning all of this is our commitment to ensuring our people are equipped with tomorrow's skills to drive success for our clients today.
About the Team
The Change Cluster is made up of three key areas - Supply Chain and Operations, Change Managed Capacity and Change Managed Services. We provide hands-on delivery capability, backed-up by tried and tested technology, methodologies and infrastructure to assist clients with their projects and programmes using a model that is cost effective and scalable.
Skills and Experience
Understand the principles, tools, techniques, concepts and practices of change management methodologies.
Experience working with and delivering for multi disciplinary teams. A strong, all rounded creative communicator with a flair for generating multi-media content which resonates across a range of mediums and levels to ensure adoption.
You will have a track record of engaging with stakeholders across a range of levels and developing those relationships. You will also have experience in delivering virtual and or/ Face to face training or coaching programmes.
Excellent project planning skills and experience of using project management and planning tools such as MS-Project. Good knowledge of the Google Workspace (formally GSuite), and able to demonstrate a high proficiency in Excel, PowerPoint.
Role description and responsibilities
We are looking to recruit People Change professionals across a range of levels to join our team.The individuals will be highly motivated and driven with excellent creative content communication skills, stakeholder management experience and great organisational skills. Key Responsibilities will include;
Working collaboratively with our Advisory colleagues to support the overall Change Management delivery plans.
Supporting the development and production of online and offline collateral relevant to the change programme capabilities, including creative communications and training content. .
Planning and supporting the facilitation of stakeholder workshops (face to face and virtual tech demonstrations).
Support the ongoing delivery of communication and engagement activities.
Support the activation and management of Change Networks.
Support the delivery of training and coaching programmes, including developing a repository of interactive, experiential training materials.
Defining success metrics and providing insights and reports to project teams.
Using targeted data to help define readiness and prepare stakeholders for change.
Contribute to the reporting and providing insights on programmes, including adoption levels.
Not the role for you?
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The skills we look for
In addition to our global framework, the PwC Professional, there are a number of key Operate behaviours you'll be evaluated against during our assessment process. You can read about these here.
The Deal
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Our commitment to you
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