Position Overview & Specifications

Prestantia Property Services Ltd are a Redditch based plumbing, heating and renewable company, with clients throughout the West Midlands and Worcestershire. We pride ourselves on great customer service and quality of work, and are currently looking for an office administrator to join our expanding family run business.

Responsibilities / Duties

· Responsibility for day-to-day administration of company business, including data entry, filing, and mailing.

· Anticipate and prioritise tasks to meet deadlines.

· Contact clients to arrange engineer’s visits

· Secure input and transferring data to and from office job sheets.

· Answer general enquiries and make telephone calls as required.

· Manage bookings and appointments and control engineer’s diaries in accordance with job priority.

· Work alongside and support office manager and managing director.

· Ad hoc administration duties.

Experience / Skills

· Relevant experience in an office administrator role.

· Confident and polite telephone manner.

· Good communication skills both verbally and written.

· Advanced skills in Word, Excel and PowerPoint (or alternative).

· Use of Apple Mac, iPad and iPhones (desirable).

· Pro-active, self-motivated, and well organised.

· Must be able to work productively on own and in a sometimes fast paced environment.

· Able to quickly grasp new working concepts and run with them after training, producing consistent and accurate outcomes.

· Understands and follows instructions accurately, whilst having the flexibility to adapt when required to do so.

· Ability to work and deliver using own initiative, making appropriate decisions within the remit of the role whilst keeping relevant parties informed.

· Ability to work individually, and as a team member.

· Confident and friendly, having the ability to build good relationships with colleagues and clients at all levels.

Training

Training will be provided where necessary

Job Types: Full-time, Permanent

Salary: From £10.50 per hour

Benefits: