Position Overview & Specifications
Care Respect Listen Do the right thing
About the role
The role is to support the Housing Officer and the team in delivering an excellent estate management service. The role holder will do this by working in a way that shows genuine commitment to providing a good quality of life for people living on PCH estates.
This will mean demonstrating, by word and action that the role holder is interested in ensuring that the views and priorities of the customers are taken into account in all aspects of service delivery with which the role holder will assist.
The role involves a requirement to visit customers in their own homes so the successful candidate must be able to able to access and move around our sites on their own initiative.
Our ideal candidate for this role is someone who:
- Has 5 GCSEs (or equivalent) at Grade 4 (Grade C) or above, including English and Mathematics
- Has administrative experience or other experience requiring the ability to organise and maintain several areas of work, in parallel
- Can build rapport & relationships with a wide range of customers and staff
About Plymouth Community Homes
We are the city’s largest social housing association, with over 16,000 properties providing homes for more than 35,000 people, and we’re aiming to grow, to provide more people with high-quality, affordable homes to rent and buy.
With a great workforce and a focus on people, we deliver good quality, well-managed and well-maintained homes.
What we can offer you:
- Flexible working opportunities including flexi-time and hybrid working
- Excellent pension scheme with a high level of employer contributions
- Free, fully equipped onsite gym and changing facilities.
- The opportunity to carry out volunteer work for 3 days a year through our Make a Difference scheme
- Annual leave of 25 days (rising to 30 days) plus Bank Holidays and holiday trading option
- Free Employee Assistance programme, including free counselling
- Free annual flu vaccination
- Cycle to Work scheme
- The opportunity to work in a beautiful and vibrant part of the Southwest
To Apply:
If you are interested in this fantastic opportunity please select apply and complete our form, making reference to the person specification to demonstrate how you consider that your knowledge, skills and experience meet the requirements of the job.
For an informal discussion about this role, please contact Clare Turner on 01752 388271.
This post is not suitable for job share.
Shortlisting Date: 12th June 2022
Interview Date: 23rd June 2023
We are a committed Equal Opportunities employer. We welcome applications from suitably talented people from any community and background.
Living and Working in Plymouth