Position Overview & Specifications
Petrofac is a leading international service provider to the energy industry, with a diverse client portfolio including many of the world’s leading energy companies.
We design, build, manage and maintain infrastructure for our clients. We recruit, reward, and develop our people based on merit regardless of race, nationality, religion, gender, age, sexual orientation, marital status or disability. We value our people and treat everyone who works for or with Petrofac fairly and without discrimination.
The world is re-thinking its energy supply and energy security needs; planning for a phased transition to alternative energy sources. We are here to help our clients meet these evolving energy needs.
This is an exciting time to join us on this journey.
We support flexible working requests and have adopted a hybrid approach for most of our office-based roles. We ask employees to be present in the office at least three days per week.
Are you ready to bring the right energy to Petrofac and help us deliver a better future for everyone?
JOB TITLE: Office Services Assistant
KEY RESPONSIBILITIES:
- Provides day-to-day office services in relation to onshore/offshore operations.
- Assists with the administration and management of Office Services contracts.
- Mail, sorting and distributing and franking and dispatching of all outgoing mail plus other mailroom duties.
- Administer security ID passes.
- Maintain all stationary supplies and ad-hoc ordering.
- Administer Room- booking, fault reporting and deal with internal queries and requests.
- Greet all visitors and clients as soon as they arrive and connect them with the appropriate party.
- Answering, screening and forwarding incoming phone calls.
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
- Perform other clerical receptionist duties such as maintaining records.
- Problem Solving - Resolve conflicting meeting room bookings.
- Ascertain what needs to be done with specific requests – redirect, refer to process, which service is required.
ESSENTIAL QUALIFICATIONS AND SKILLS:
- Proven work experience as a Receptionist, Mail Room operative, Front Office Representative or similar role.
- Good organisation/administration skills.
- Proficiency in Microsoft Office Suite.
- Multitasking and time-management skills, with the ability to prioritise tasks.
- Ability to be resourceful and proactive when issues arise.
- Strong customer service skills and attitude.
- Professional attitude and appearance.
- Excellent communication skills.