Position Overview & Specifications

Golf Membership & Administration Officer - Job description

Key Responsibilities and Accountabilities;

Provision of day to day administrative and technical support:
Provide first line support for all incoming telephone and email calls and messages as well as dealing with Members coming into the office.
Provide first line support and complete arrangements for all potential PMGC Golf and Golf Society visitors and potential Social Event customers.
Provide first line support for all Member queries and requests for assistance.
Process new member enquiries & applications efficiently.
Maintain accurate information in the IG Membership system.
Assist in the creation of members bills and renewal process.
Take Payments for PMGC Services and Competitions via telephone and ‘in presence’ PDQs.
Provide full administrative support for all PMGC online systems and services.
Provide administrative services for the General Manager and PMGC Board of Directors where necessary.
Work with all sections to co-ordinate the Clubs diary, assisting in scheduling matches, events, and competitions.
Where appropriate, provide administrative support to the Club Committees, e.g. Handicap & Competitions, to ensure efficient running of the golf club.
In conjunction with the General Manager provide full support of the Social Media requirements of PMGC. This will include Facebook, Instagram, Twitter, LinkedIn and our website.
In conjunction with the House Manager, produce advertising material for all Social Events.
In conjunction with the General Manager, produce advertising material for all PMGC Open Competitions.

Person Specification

Excellent verbal and written communication skills with the ability to communicate effectively via telephone, email and in person to members and visitors.
Friendly & approachable.
Highly motivated, with a will do attitude.
Ability to prioritise workload effectively.
Keen to develop professional and personal skills.
Ability to operate independently and as part of a team.
Knowledge of Golf is beneficial but not essential.
High level of accuracy and attention to detail.

Benefits