Position Overview & Specifications

Job Description Our client based in Brackmills, Northampton are seeking an Administration Assistant to join their team. In this role you will be providing support to the administration function within the branch.

Key Responsibilities:

Support the sales team by answering general customer inquiries, phone calls and taking messages to pass to the relevant person.
To deal with customers complaints in a fair and reasonable manner.
Check and confirm dates and content of direct deliveries as they fall due.
To request proof of deliveries from suppliers for direct deliveries before invoicing once POD received.
To liaise with suppliers or sales staff for incoming goods for specific orders.
Match & Check all Goods In paperwork before receipting & filing.
Liaise with the Operations Manager for any amendments or alterations to delivery schedules, to log before returning paperwork to sales staff.
Prior to invoicing receive and check completed sales delivery notes for signatures and any anomalies before invoicing.
Scan and file all paperwork.
Frank & mail all outgoing post daily.
With appropriate authority, process sales credit notes.
To provide full time annual leave cover for the admin manager.
Carry out reception duties, meet & greets or walkabouts where appropriate.
Maintain required levels of branch stationary, office and canteen consumables.
Maintain branch paperwork systems to meet the parameters required.
Working Accurately to tight deadlines on a monthly basis.
To assist with periodic stock takes where required.