Position Overview & Specifications

Location: Samsung Experience Store, Leicester

Salary: £37,000- £40,000 (25% bonus potential - OTE £46,250- £50,000)

Role Summary:

The Store Manager is accountable for delivering PRS& Samsung goals, through alignment with the PRS& Samsung brand and ethos, inspiring inspirational customer service, operational compliance and execution while having an unswerving desire to introduce Samsung products that enrich customers connected lives through unrivalled interactions.

Core Responsibilities Include:

Health and safety across the site
Maintaining store standards at all times
Managing colleagues across all departments on all metrics they are accountable for

Following the PRS processes, guidelines and policies at all times
Key holding and general shift management
Planning prioritising and delegating your own and others work, ensuring high standards are maintained at all times
High level resource management, ensuring budgets across the board are adhered to

Evidencable Knowledge, Skills and Experience:

Experience in people management, leadership and direction – setting a clear direction for your team, inspiring others, and able to articulate our values with conviction
Communication and influencing skills that generate commitment and loyalty
Passionate about people – from customers to stakeholders

The ability to prioritise workloads while balancing a multiskilled team's deployment in a multilevel site
A commercially minded approach to retail
The ability to adapt quickly to changing circumstances and to promote the benefits of change to those around you
Previous high level retail management experience is essential
Knowledge of the Samsung eco system and a love for all things tech