Position Overview & Specifications

Location: Samsung Experience Store, West London

Salary: £33,000 per year

Bonus: 25% potential (OTE of £41,250)

Role Summary:

The Assistant Manager is accountable for delivering PRS& Samsung goals, through alignment with the PRS& Samsung brand and ethos, inspiring inspirational customer service, operational compliance and execution while having an unswerving desire to introduce Samsung products that enrich customers connected lives through unrivalled interactions.

Core Responsibilities Include:

Health and safety across the site
Maintaining store standards at all times
Managing colleagues across all departments on all metrics they are accountable for

Following the PRS processes, guidelines and policies at all times
Deputising for the Store/General Manager in their absence
Key holding and general shift management

Evidencable Knowledge, Skills and Experience:

Experience in people management, leadership and direction
Communication and influencing skills that generate commitment and loyalty from peers and team
Passionate about people – from customers to stakeholders
The ability to prioritise workloads while balancing a multiskilled team's deployment in a multilevel site

A commercially minded approach to retail
The ability to adapt quickly to changing circumstances and to promote the benefits of change to those around you
Previous management experience is essential
Knowledge of the Samsung eco system and a love for all things tech
Constantly challenges own knowledge and drives own learning

Deliverables