Position Overview & Specifications
At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As the friendly face of the 399 guestrooms Park Plaza County Hall Hotel, you will do more than just welcome our guests. As our Duty Manager, you will support all Front of House departments when needed. This is an exciting role for an ambitious and driven individual who wants to be involved in a variety of different challenges on a daily basis.
We are looking for a Duty Manager who will:
- Ensure guests’ needs are met beyond expectation
- Play a hands-on role leading by example, and taking opportunities to motivate, train and inspire the Front of House team members
- Be proficient with Microsoft Office and excellent knowledge of Opera
- Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care
- Have previous experience as a Duty Manager, Guest Relations Manager, or similar role in a hotel
As a Duty Manager you will receive:
- Two wellness days per year, meaning all team members start with 30 days holiday per year (pro rata) – this increases with service!
- Salary: Competitive
- Discounted gym memberships
- Access to free financial and mortgage advice
- Shift patterns shared at least 2 weeks in advance so you can plan your life around work!
- Discounted hotel staff rates
- Two meals per day, every day (including days off if you wish to come in!)
- Great Learning and development opportunities
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
Park Plaza. Be part of it.