Position Overview & Specifications

A great opportunity for a Regional Operations Manager
Competitive Salary and Great benefits

About Our Client

One of the UK's largest independent, fully accredited National Fire Safety Business's. We design, supply, install, commission and maintain fire alarm systems and associated equipment, including all third party equipment and emergency lights.

Job Description

Overall day-to-day management of operational delivery within the defined region.
Development of both maintenance and project opportunities in the defined region.

Personnel management to include recruitment, training and development, annual performance reviews and disciplinary actions where necessary.
To work with the SMT and group systems with respect to the monthly P&L and forecasting for the region. To include / ensure provision of accruals in conjunction with project engineers and service administrators where necessary.

To develop the customer retention within the defined region. This will require personal account management and to work closely with sales / service / directors to ensure service contract retention and growth.
To work closely with the sales director / BDMs and local staff to identify areas of improvement,

potential problems and new work potential.

Provision of up-to-date sales order forecasts within the defined region.

The Successful Applicant

To have full responsibility for the operational profitability of the defined region, the

development of the regional structures, effective staffing and the professional development of
the Region.

To manage all operational activities covering site engineering and all other works for the

regional office to ensure that the business activity is efficient and effective in
accordance with Company Policies, processes and agreed targets.

To ensure that all operations are carried out within the scope of the company quality policy and all respective accreditations.
To escalate any urgent or potentially serious issues with immediate effect to your line manager.

Problem solving approach
Positive helpful attitude
Organisational skills
Approachable

Forward planning and project management with the ability to organise and reprioritise

sometimes under pressure.

A systematic approach to solving complex problems.
Well-developed people management skills in relation to both office and field-based staff.
Attentive to detail and able to identify errors swiftly. Actively manage operations reducing errors and maximising opportunities.