Shipping & Customs Co-ordinator - Smethwick

• A perishable goods environment with a daily challenge
• A dynamic and tenacious candidate is required for a fast-paced operation

My client operates out of their hub in Smethwick, Birmingham and primarily deals with the import and export of fast-paced ocean freight deliveries. Their business is rapidly expanding and they currently contract out to many house-hold names and market leading global brands. Their business has expanded considerably over the last few years and their brand has now become a premium within the perishable goods arena.

The successful Shipping & Customs Co-ordinator will report directly into the company Operations Manager and will be responsible for the following tasks:

• Working in a perishable goods environment across air, ocean & road freight shipping
• Resolve customer queries and solve logistics problems
• Actively monitoring of all shipments and setting our customer's expectations
• Providing excellent customer service
• Providing quotes and price indications to our customers
• Providing import/export solutions, when dealing with HMRC regulations.
• Producing all relevant shipping paperwork and arranging transport and collections.

The ideal Shipping & Customs Co-ordinator will have the following skills and attributes:

• Previous experience in a time dependant logistics environment is essential.
• 3 years + experience in ocean freight background.
• Desirably educated to Degree, or equivalent, level.
• Strong experience in Import/Export regulations, ideally with a worldwide remit.
• Ability to commute to Smethwick, Birmingham.
• Flexibility, positive and outgoing attitude.
• The drive and tenacity to succeed, while delivering excellent customer service.
• Experience of the following systems would be beneficial: AWBS, Manifests.

• £27,000-£35,000
• 33 days annual leave
• 6% pension match
• Flexible and hybrid working - 2 days per week from the office