Position Overview & Specifications

Benefits

£30,000.00 per annum
Staff fund (bonus) paid twice per annum (on a discretionary basis)
Personal pension scheme (Salary Sacrifice with a 10% company contribution if you put in 5 %, after qualifying period)
Uniform provided and laundered
Live in accommodation may be available
Superb staff dining room and facilities
Excellent staff meals whilst on duty
28 days holiday including bank holidays per annum (including a full week at Christmas)
Season ticket loan after qualifying period
Exciting range of learning and development programmes
In house training academy
Colleague recognition and reward programmes

The Club

The Oxford and Cambridge Club is an exclusive private members Club with a Grade II*-listed Clubhouse in central London. The Club has 46 bedrooms, a fine dining restaurant, 3 banqueting suites, 2 bars, 2 squash courts, a billiards room and extensive libraries. The Club has nearly 5000 members.

The Role

We are recruiting for a Membership Assistant to join the Secretariat team. The ideal candidate will have previous experience in a similar role. We are looking for someone who is highly personable, passionate about delivering five star service in a busy working environment. The role is a full-time position working 40 hours per week, usually Monday to Friday from 9.30am to 6pm.

The Person

Skills and Knowledge:

Previous administrative experience
Proficiency in Microsoft office applications, especially Outlook, Excel and Word
Prior experience of working with databases
A good standard of literacy and numeracy
Have good communication skills, engage well with the others and very much a team player
Excellent communications skills with good spoken and written English
Good attention to detail

Desirable:

Previous experience in a membership role
Previous financial experience

Main Duties

Deal with enquires from potential members on a daily basis by telephone, email, letter and in person
Verify that candidates are eligible for membership with the appropriate university
Deal with subscription enquiries on a daily basis, by telephone, email, letter and in person
Meet new Members and prospective Members giving tours of the building
Attend evening Recruitment Parties and out of house Recruitment Parties at Oxford and Cambridge
Attend Freshers’ Fairs at Oxford and Cambridge
Produce monthly membership statistics and graphs
Processing direct debit payment applications and membership payments received by cheque or credit card.
Processing new membership applications, including registering details on the database system and producing and sending out membership packs.
Enter new Members’ billing details onto database following election
Attending, taking notes and producing minutes, agendas and supporting paperwork for meetings.

Eligibility

Only applicants eligible to work in the UK or have a valid UK work permit or visa should apply.

Job Types: Full-time, Permanent

Salary: From £30,000.00 per year

Schedule: