Position Overview & Specifications

Job Scope:

The Administrator will provide support admin support to the office team and to the clinicians and clients, and will be responsible for welcoming visitors, coordinating meetings, appointments and directing various administrative projects. This post will be on a 3-month fixed-term contract.

The Administrator will play a pivotal role in the smooth operation of the organization, taking on a wide range of responsibilities. This includes creating and managing documentation, spreadsheets, and presentations with a keen eye for detail and clarity. The Administrator will handle the filing of monthly MAR and daily logs, establishing effective archiving processes, and compiling reports as required. Dealing with incoming and outgoing correspondence, including email and telephone calls from clinicians and clients, is a critical aspect of the role, requiring excellent communication and interpersonal skills.

The Administrator role requires managing diaries for team members, scheduling meetings, and taking accurate minutes, ensuring proper documentation, and recording of evidence. Additionally, they will respond to emails, internally and externally, providing timely and professional communication. Ordering stationary, PPE, and other office requirements is also part of the role.

Collaborating with the recruitment team, the Administrator will track and report on the number of clinicians in the pipeline, ensuring efficient progress. They will create files for compliant clinicians, maintain training records, and monitor staff training requirements. Building and maintaining relationships within the company, as well as preparing for CQC inspections, are essential aspects of the role.

The Administrator will support office members with any IT technical issues, manage social media platforms, and actively work to build an audience for the branch and brand. They should possess clear and concise written and spoken communication skills, strong time management and organizational skills, and demonstrable problem-solving abilities.

Do you have?

Experience of working in the healthcare sector (desirable)
Previously worked in a care company environment
Experience dealing with or within a high-volume incoming calls and queries environment
Experience using relevant business software such as MS Office

Benefits:

Employee Assistance Programme.
Retail Discount Scheme.
Workplace pension scheme.
My Gym Discounts.
Cycle to Work scheme.
Health Cash Plan.
An additional four wellness days, which will be included in your holiday entitlement.
An extra day holiday to be taken for birthdays.
Group Life Insurance.
Group Critical Illness cover.
Income Protection cover.

Job Types: Full-time, Fixed term contract
Contract length: 3 months

Pay: £20,000.00-£25,000.00 per year

Benefits: