Position Overview & Specifications
Oatlands Park Hotel are currently on a drive to set the standards of excellence in the luxury sector of the hotel industry. Located in a stunning setting in Weybridge the hotel employs some of the most skilled, professional and dedicated people that the industry has to offer. We understand that every Guest is unique and our team strives to create individual moments of service excellence for our business and leisure travelers.
We are now looking for experienced Food and Beverage Assistants to join our team on a casual basis.
Main purpose of role:
- Responsible for providing a friendly, welcoming and efficient service to all guests in line with the hotel vision and values.
- To undertake to all food service duties, including meeting and greeting and attending to guest needs.
- To build good rapport with guests and resolve any issues in a professional manner in line with company standards.
- To be responsible for accurate and efficient processing of table orders and guest billing processes.
- To serve food and drink in line with company standards (SOP) over breakfast, lunch and dinner service.
Skills and Requirements:
- A friendly, welcoming and customer focused approach.
- High standard of presentation and etiquette.
- Ability to stay calm under pressure
- Ability to work unsupervised
- Excellent interpersonal skills
- Good team working skills
- Desire to progress and succeed
- Experience of waitressing at 4* venues preferable
- preferably applicants should drive or live within walking distance of the hotel
Benefits:
- Competitive hourly rate of pay
- Free parking
- Family and Friend rates at hotel
Job Type: Zero hours contract
Benefits:
- Discounted or free food
- On-site parking
Day range:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
Everyone expected to wear masks, social distancing and we have sanitation stations throughout the hotel
Ability to commute/relocate:
- WEYBRIDGE: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Catering: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Bartending: 1 year (preferred)
Work Location: In person