Position Overview & Specifications

Food and Beverage Assistant Job Description

Be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.

To constantly exceed guest expectations, delivering the highest standards of customer service, at times under great pressure.

F&B ASSISTANT AREAS OF RESPONSIBILITY

The consistent delivery of superior customer service
To ensure that the department creates a professional impression to customers and team members To maximize opportunities for departmental sales and profit
To assist with stock-takes where required
To follow procedures for food and beverage controls at all times.
To assist with maintaining and improving departmental operating standards.
To assist with and suggest new promotional opportunities to enable departmental sales to meet and exceed budget.

PERSON SPECIFICATION

Be friendly, smiley, sociable and welcoming to our customers, to create a great atmosphere, Remain calm, patient and polite, if receiving customer feedback
Be helpful and go out of your way to help our customers
Be confident and self-motivated, demonstrate a passionate commitment to the business
Welcome and embrace change, with a positive attitude
Be able to work unsupervised in a busy environment
Be honest and reliable, trustworthy and respectful
Be immaculately dressed
Maintain excellent time-keeping and attendance
Be professional at all times
Support, encourage and motivate others
Look for opportunity to improve areas of the business
Communicate clearly to colleagues and customers
Gain commitment of others by using own knowledge
Be able to work independently and know when to escalate issue

Job Types: Part-time, Zero hours contract

Salary: £9.50 per hour

Day range: