Position Overview & Specifications

Job Purpose:

To offer all visitors a unique and high-quality experience when visiting the National Justice Museum and City of Caves through a consistently high standard of customer care, ensuring that the organisation attracts and retains visitors

Key Responsibilities:

To include (but not limited to):

Ensure set up of events and functions meets organisational standards
Organise and provide service during events and functions
Ensure areas are cleared after events and functions
Be responsible for set up and service of the bar when required
Check and maintain preparation areas and store rooms
Organise replenishment of resources for children’s’ activities throughout the sites
Ensure cleanliness and maintenance of the exhibitions and sites
Cover the Reception desk at both locations in line with our customer service policy and VEA job description
Assisting in the shop at both sites
Replenish stocks in the shop at both locations
Assist with the monthly stock take at both locations
Carry out Museum Observations and Evaluations when required
Any other duties consistent with the level of the post

Experience and skills: