Position Overview & Specifications

Job reference: 29561

Location: Riverside East, S3 8DT

Pay rate: £10.90

Total weekly hours: 40 - 4 on 4 off 6:00-18:00

Corporate Security Receptionist / Concierge.

Job Overview

Mitie has a great opportunity for a SIA licenced Receptionist to join a Front of House Team; the Security Receptionist will be based with one of our prestigious clients in Sheffield. This is a permanent role reporting into the Facilities Manager. The job will be a mix of Reception / security and concierge duties.

Main Duties

To work as part of a team to deliver a first-class service within the facility.
To support the Service Level Agreement by ensuring that all Site Support activities are carried out effectively.
To ensure all customer requests are dealt with efficiently and effectively.
Provide labour support to ad-hoc out of hours events.
Internal/external post and courier deliveries/collections.
Support Emergency Evacuation procedures.
To support the review of procedures and processes.
Support with personal emergency evacuation plans (PEEPS) for less abled guests.
Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
Use common sense and initiative by immediately involving others if a situation appears to become threatening.
To maintain professional conduct in the face of difficult situations and challenging customers.

What we are looking for

An understanding of Audio Visual and IT systems and the ability to explain this accurately to customers.
Computer literate (Word, Excel, Outlook E-mail).
Able to move heavy / bulky items.
Clear understanding of Health & Safety practices.
Customer focused with the ability to build positive relationships.
Enthusiastic and conscientious approach to all Site Support related tasks.
Clear, strong and confident communication skills.
Either hold a current SIA licence or be able to obtain a new licence.

Mitie is a great place to work, so here's what you can expect to receive from us.