Position Overview & Specifications

Showroom Host / Receptionist - Mercedes-Benz & smart of Bolton Job description

Marshall Motor Group have been named Employer of the Year at the 2021 Motor Trader Awards, the 2nd year in row we’ve been recognised in this way.

The Role

We are seeking a Showroom Host / Receptionist to join our Mercedes-Benz & smart of Bolton. This role will see you act as the face and voice of Mercedes-Benz & smart, greeting sales and service customers both face to face and by phone. Reporting to the Head of Business, this role is offered on a full-time, permanent basis, and provides the chance to work in a professional environment with the UK’s 12th Great Place to Work®.

Monday - Friday 8.30am - 6pm

Responsibilities

Greet all dealership visitors in a friendly and professional manner, assisting with queries and passing to the relevant department or team member
Take phone calls and respond to queries as appropriate, transferring to the correct individual or team
Provide refreshments for dealership visitors and ensure the seating and refreshment area is tidy and fully stocked
Deal with incoming and outgoing mail and deliveries
Assist with administrative tasks as required

Required Skills and Experience

To be successful, you will have previous experience as a Receptionist / Showroom Host within a professional environment (vehicle dealership experience preferred but not essential) and have intermediate IT skills. In addition to your experience, you will demonstrate:

Excellent verbal and written communication skills with a strong customer service focus
Strong organisation and time management skills
Attention to detail
A commitment to the Marshall Values of People, Customers, Integrity and Innovation

The Company

Marshall Motor Group is a multi-award winning company with strong values that put our people and customers at the heart of everything we do. Recently being recognised by the Great Place to Work Institute as one of the UK’s Best Large Workplaces, we have approximately 5,000 colleagues and a turnover of over £2billion; we are still growing! Benefits available to our colleagues in addition to generous salary packages include: